2 Locations Mon–Fri 7:30–5:30 2-Yr / 24K-Mile Warranty2-Yr Warranty
Garden Grove714-537-0076 Fullerton714-525-3239
Raven's Auto Repair — Auto Repair
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Privacy Policy

How Raven’s Auto Repair collects, uses, and protects your information.

Last updated: May 10, 2026

Introduction

Raven’s Auto Repair (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website (ravensautorepair.com) or use our services in Garden Grove and Fullerton, California, and how we use and protect that information.

Information we collect

We may collect the following types of information:

  • Contact details — name, phone number, email address, and vehicle information when you book an appointment, request a quote, or contact us.
  • Service records — vehicle make, model, year, mileage, and history of work we’ve performed.
  • Website usage — anonymous analytics about pages visited, time on site, device type, and referring source. We use this to improve the site.
  • Payment information — processed securely through our payment processor; we do not store full credit card numbers on our servers.

How we use your information

  • To schedule and perform vehicle repair and maintenance services.
  • To send appointment confirmations, reminders, and follow-up communications.
  • To honor your 2-year / 24,000-mile warranty.
  • To respond to inquiries and provide customer support.
  • To improve our services and website experience.
  • To comply with legal obligations.

How we share your information

We do not sell your personal information. We may share limited information with:

  • Service providers — appointment scheduling (Steer CRM), payment processing, email delivery, and analytics.
  • Parts suppliers and warranty administrators — only the minimum needed to source parts or process warranty claims.
  • Legal authorities — if required by law, court order, or to protect rights, property, or safety.

Cookies & tracking

Our website uses cookies and similar technologies to remember your preferences, analyze site traffic, and improve performance. You can disable cookies in your browser settings, though some features may not function properly.

Data security

We use reasonable physical, electronic, and procedural safeguards to protect your information. No system is 100% secure, but we work hard to protect what you share with us.

Your choices

You can:

  • Opt out of marketing emails at any time using the unsubscribe link.
  • Request a copy of the personal information we hold about you.
  • Ask us to correct or delete your information (subject to legal record-keeping requirements).

Children’s privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

California residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale of personal information. We do not sell personal information.

Updates to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our services after changes indicates acceptance.

Contact us

Questions about this policy? Reach out:

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